Thank you for visiting and shopping at http://www.beamscoffee.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Standard Delivery on orders over HK$350.
|Shipment method||Estimated delivery time||Shipment cost|
|Hong Kong Post Standard||3-5 business days||$40.00|
|SF Express 2-day||2 business days||$70.00|
Outlying Islands – Additional $150
Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland.
Free Delivery is calculated from the final basket value, after any voucher deductions.
* Overnight delivery is only available for orders with delivery addresses within Hong Kong S.A.R.
Delivery delays can occasionally occur.
Shipment to P.O. boxes addresses
http://www.beamscoffee.com ships to addresses within the Hong Kong S.A.R. addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
http://www.beamscoffee.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
http://www.beamscoffee.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside the Hong Kong S.A.R.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.